Seller and contact.
The programme is supplied by John R. D. Taylor. Contact: [CONTACT EMAIL]. Address: [SELLER / BUSINESS ADDRESS].
What you are buying.
The Quiet Problem Programme is a self-guided digital psychological programme for erection difficulties affected by performance pressure, anxiety, self-monitoring and learned patterns. It includes six core modules, orientation, workbook, personalised pathway material, guided recordings, programme resources and a 28-day practice plan.
Price and payment.
The total price is £195, paid once. There is no subscription. Payment is processed through PayPal / the configured payment platform.
Access and delivery.
The programme is supplied digitally. After successful payment, access details are sent to the email address used for purchase. Public wording is: one payment · no subscription · return to the programme whenever you need it. This is not described as “lifetime access”.
Technical requirements.
You need a reasonably current web browser, internet connection, an email address for access, and a device capable of playing ordinary web video/audio and opening PDF resources.
Immediate digital supply and cancellation.
Because the programme is made available immediately, checkout must require an unticked acknowledgement stating: “I want access to the digital programme to begin immediately. I understand that once digital access begins I lose my statutory 14-day right to cancel under the Consumer Contracts Regulations.”
14-day voluntary satisfaction guarantee.
If, within 14 days of purchase, you decide the programme is not right for you, email me and I will refund the £195. You do not need to give me a reason. This voluntary guarantee does not affect your statutory rights if digital content is faulty, unavailable or not as described.
No guaranteed clinical outcome.
The programme provides psychological education, exercises and guided practice. No particular clinical or erectile outcome is guaranteed. Progress may include changes in understanding, shame, avoidance, self-monitoring and confidence rather than a fixed sequence.
Medical scope.
The programme does not diagnose medical causes of erectile dysfunction and does not replace appropriate medical assessment. Persistent difficulties should be medically assessed.
Personal-use licence and copyright.
Your purchase is for your own personal use. Programme videos, audio, workbook and other resources remain copyright material and may not be copied, redistributed, resold or used to provide services to other people without permission.
Availability and support.
If technical problems prevent access to material you have purchased, contact [CONTACT EMAIL]. Reasonable steps will be taken to restore access or provide an appropriate remedy.
Complaints.
For a complaint about purchase, access or programme delivery, contact [CONTACT EMAIL].
Privacy.
See the Privacy notice. Quiet Notes marketing consent is separate, optional and never a condition of purchase.